Privacy Policy

Last updated: 13 January 2026

This privacy policy explains how HIFI GROUP collects and processes your personal data when you use the website www.hifigroup.ch .

Data controller

The data controller is:

HIFI GROUP, Rue Comble Emine 4, 2053 Cernier – SUISSE.

Data collected and purposes

a) Contact form

Data processed: surname/first name, email address, telephone number, company, job title, message content, and technical metadata relating to the submission (date/time, IP address, user-agent). Purpose: to respond to your enquiries and manage the commercial relationship. Legal basis: legitimate interest (responding to enquiries) and/or pre-contractual measures if your enquiry relates to a service.

b) Website traffic statistics (audience measurement)

Data processed: browsing information (pages viewed, duration, origin, device/browser type, cookie/tracker identifiers if used, IP address which may be used for audience measurement depending on the tool). Purpose: to understand how the Website is used and to improve its content and performance. Legal basis: Consent if the audience measurement uses non-exempt cookies/trackers.

Legitimate interest only if audience measurement is configured in a strictly necessary/limited manner and complies with the applicable exemption criteria (in which case, no consent is required).

c) Cookies and trackers

The Website may use cookies/trackers:

Strictly necessary (functionality, security): do not require consent.

Audience measurement: subject to consent if not exempt.

You can accept, refuse or configure cookies via the ‘Cookies’ link in the website footer. You can also delete cookies from your browser settings.

Recipients of the data

Your data may be accessed by:

Authorised internal teams at HIFI GROUP.

Our technical service providers (hosting, maintenance, form tools, audience measurement tools, email services), acting as data processors.

Shelf life

Your data may be accessed by:

Authorised internal teams at HIFI GROUP.

Our technical service providers (hosting, maintenance, form tools, audience measurement tools, email services), acting as data processors.

Policy update

We may update this policy to reflect legal, technical or operational changes. The date of the last update is shown at the top of the page.

Transfers to third countries

Due to the international nature of the HIFI GROUP, your data may be transferred outside your country of residence. We ensure that such transfers comply with the applicable legal and contractual requirements.

Safety

We implement strict organisational and technical measures to protect your data. If you suspect a security breach, please contact us immediately: [email protected]

Complaints

If you have any queries regarding the use of your personal data, please contact: [email protected]. We undertake to respond to you within 30 days.